Administrative and operations support you can count on.
Inbox, scheduling, documents, deadlines, and the systems underneath them — handled. Remote, nationwide.
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- Twelve-plus years in regulated operations
- Clinical floor to federal program management
- Lean Six Sigma Green Belt
- Remote · Nationwide
Good Fit
Who it's for
The experience runs deepest in healthcare and government-adjacent operations, where errors carry real consequences. The work itself applies anywhere an owner is doing their own scheduling at ten at night.
- Newer businesses that need experienced operational leadership before they can justify hiring for it.
- Established businesses running on manual systems, spreadsheets, and paper they've outgrown.
- Owners who are still the scheduler, the filer, and the person who remembers when things are due.
What We Offer
Services
Administrative & Operations Support
The daily administrative work of running a business — inbox, scheduling, documents, deadlines — handled so the owner doesn't have to.
Compliance & Regulatory Support
Tracking the deadlines that carry consequences — licenses, certifications, mandatory trainings, policy updates, and the documentation behind them.
Business Development Support
Operational support for growth — the administrative infrastructure that lets a small business take on more work without breaking.
AI Systems & Digital Transformation
Custom systems that move organizations off manual and paper-based processes — AI-assisted project management, internal tools, websites, and chatbots.
Systems & Software
What we build
Beyond the recurring administrative work, the firm builds the systems underneath it — websites, AI-assisted project management, custom internal tools, automation, and chatbots. Client work is confidential, so we describe what we build rather than who we built it for.
The Process
How it works
- A call. A short call about what's breaking and whether it's the right fit.
- An operations review. A fixed-scope review of how the work moves today, with a list of what to change first.
- Implementation or ongoing support. We work the list, take over the recurring work, or both.
- A standing check-in. A regular call to adjust scope as the business changes.
The Principals
Leadership
Raisa Sarwar, Founder & CEO
Twelve-plus years across the clinical floor and federal program management at NIH.
Joseph Burchette, Partner & CTO
Builds the systems side — internal tools, automation, and the software underneath the work.
Tell us what's falling through.
A short conversation is enough to know whether this is a fit. No preparation needed on your end.
Start the conversation